Another compliment received, well done Orleans

To Whom It May Concern:

On the 26^th April 2016, we requested for our insurance company to collect one of our vehicles involved in an accident. We were contacted by Orleans from Affinity Assist to organise collection point and other details. During the course of the morning we had multiple calls from Orleans to let us know which company would be coming to collect the vehicle and how long they would take, how far they were etc.

We would like to state that we were very pleased dealing with Affinity Assist as they were very helpful, professional and informative. At no stage were we “in the dark” as to when the tow service would arrive. Orleans even called back after towing service had collected our vehicle to make sure all was dealt with and that we had no further queries.

We would like to thank Affinity Assist and Orleans for your service that day.

Kind Regards,

Sarah Barrett

Nsele Emergency ServicesTo Whom It May Concern:

On the 26^th April 2016, we requested for our insurance company to collect one of our vehicles involved in an accident. We were contacted by Orleans from Affinity Assist to organise collection point and other details. During the course of the morning we had multiple calls from Orleans to let us know which company would be coming to collect the vehicle and how long they would take, how far they were etc.

We would like to state that we were very pleased dealing with Affinity Assist as they were very helpful, professional and informative. At no stage were we “in the dark” as to when the tow service would arrive. Orleans even called back after towing service had collected our vehicle to make sure all was dealt with and that we had no further queries.

We would like to thank Affinity Assist and Orleans for your service that day.

Kind Regards,

Sarah Barrett

Nsele Emergency Services